Biker Jewelry Shop Reviews

Thank you for sharing your feedback. We appreciate the opportunity to clarify the materials used in this chain.

The Franco Wheat Chain Necklace is made from solid 316L surgical-grade stainless steel, not plastic. The black finish is achieved through a PVD (Physical Vapor Deposition) coating process, which creates a durable bonded coating over the stainless steel. Our black PVD pieces are typically coated at approximately 8–10 microns, which is significantly thicker and more durable than traditional plating methods.

We understand that the smooth black finish may feel different from raw stainless steel and can sometimes give the impression of a non-metal material. Unlike unfinished steel, the PVD coating creates a sleek, uniform surface that can feel softer or smoother to the touch. However, we can confirm that the base material underneath is genuine 316L surgical-grade stainless steel.

We value your feedback and appreciate you taking the time to share your experience.

Hi Wesley, thank you for your feedback. We're sorry for any confusion about the product sizes. We'll review our listings to ensure accuracy and clarity. We appreciate your support and hope to provide better service in the future. Thank you for bringing this to our attention and for your honest feedback.

After reviewing the listing, we do see the image showing a model wearing a 13mm black curb chain. You are correct that we no longer carry this chain in that size, and we understand how that could be frustrating and create confusion when viewing the product.

We appreciate you pointing this out. We will be reaching out to our team to have the images and listing updated so they accurately reflect the sizes that are currently available.

We're glad to hear that you've been happy with your 12mm silver curb necklace, and we value your feedback as it helps us improve our website and product listings for all customers.

Thank you again for taking the time to let us know about this issue.

Thank you for your feedback. We're glad to hear that you liked the item, although we understand that the size wasn't quite what you were hoping for.

We do our best to provide detailed measurements in our product descriptions so customers can get a good idea of the size before purchasing, but we understand that items can sometimes appear larger or smaller than expected in person.

We appreciate you taking the time to share your experience, and we'll keep your feedback in mind as we continue improving our product listings. Thank you again for your purchase and support!

Thanks for the great review! We are so thrilled that you love your necklace! Is there any way you could change your review from a 2-star review to a 5-star review? Thanks!

Thank you for your feedback—it is unfortunate to hear that the necklace didn’t meet your expectations.

We’d like to clarify that the product images shown are of the larger 6mm version, while your order was for the 3mm width. The 3mm chain is noticeably slimmer, which can give a different overall look compared to the photo.

That said, we completely understand how this could feel misleading, and we truly want you to be happy with your purchase. While the 6mm is currently out of stock, we do have a 5mm option available that is closer in appearance to the one pictured.

You’re absolutely welcome to return or exchange your item for a different size or a full refund using our returns portal listed at the bottom of the website.

We appreciate you giving us a try and would love the chance to make this right for you.