Return Policy
We get it, sometimes what you thought was perfect wasn't. Or something got screwed up somewhere. If you're not happy, just contact us within 14 days of delivery for a return or exchange. Please use our Return/Exchange form. We don't accept unexpected returns, so don't ship something back without emailing us first or we can't do anything about it!
THE DETAILS:
- Warranty is valid for 14 days after receiving your package according to the tracking number.
- Jewelry needs to be returned in good condition with the original packaging. We won't accept returns that have been purposely damaged or altered.
- To get a full refund you'll need to return the entire order. Partial returns will get partial refunds.
- We won't accept a return that's sent to us without contacting us first.
- You're responsible for the return shipping fee for returns and exchanges unless you got a damaged, defective, or incorrect item from us!
- Special offers and Biker Jewelry Shop gift cards can't be returned or exchanged.
STEPS TO RETURN/EXCHANGE YOUR ORDER:
To get started, please use or return/exchange form found here: Return/Exchange Form
- Complete the Return/Exchange form
- Your return/exchange will be reviewed
- You'll be notified if your return/exchange is approved or denied along with applicable next steps.